Customer Service Representative Job at The Pittsburgh Paints Co, Cranberry Township, PA

  • The Pittsburgh Paints Co
  • Cranberry Township, PA

Job Description

Job Description

Job Description

As a Customer Service Representative at The Pittsburgh Paints Company, you will provide support by processing orders. You will be responsible for accurate input of customer orders by phone, fax, EDI and email.  You will support dealer, export, eCommerce, company-owned stores, and Home Center customers in the US, Canada and Puerto Rico according to established policies. 

You will be in a hybrid role (3 days in office) in Cranberry Township, PA reporting to the Senior Supervisor of Customer Service.

The salary for this position is $48,000/year.

Key Responsibilities

  • Ensure a flow of information to internal/external customers and business owners on all transactional related aspects including availability, order delivery and invoicing.
  • Increase distribution efficiency by taking a sales initiative and resolving creative solutions to support the stocking strategy.
  • Collaborate with sales personnel, distribution, transportation and finance to ensure that customer orders are shipped, and service level goals are met.
  • Participate in special projects such as organize product lifts, launches and new product introductions.
  • Participate as a member of a work team in developing team goals that improve service and look for ways to reduce cycle time.
  • Ensure approval and accuracy on all requests after implementing transactions in the system.

Qualifications

  • Education in business management, marketing, accounting and computer science is desirable, applicable experience and/or Associate’s degree is required.
  • 2+ years in a customer service function or retail environment.
  • Bilingual speaking skills (such as Spanish or French) would be great!

 

Applicants must be authorized to work in the U.S. without employment-based visa sponsorship (now or in the future). This includes H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visas).

 

Job Tags

H1b, Work at office, Work visa

Similar Jobs

Maple AI, Inc

ML Research Engineer Job at Maple AI, Inc

 ...production-ready voice agents, serving millions of interactions for local businesses. Collaborate with experts from Google Brain, Two Sigma, Stanford, MIT, Columbia, and IBM, rapidly deploying advanced models and systems that directly impact small businesses. We work... 

Smartech

Entry Level Computer Technicians Job at Smartech

 ...Entry Level Computer Technicians SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years of IT hardware... 

Ampcus

ERP SME Job at Ampcus

 ...Job Location: New York, NYRole Summary:We are seeking an experienced ERP Subject Matter Expert (SME) with strong hands-on expertise in CGI Advantage 4.0 to support User Acceptance Testing (UAT), data conversion, and reconciliation activities for a large-scale public... 

Dryer Vent Squad Of Northern Illino

Experienced Dryer Vent and duct cleaning technician Job at Dryer Vent Squad Of Northern Illino

 ...define and describe the features and benefits of products/services as requested Keep company vehicle/equipment properly serviced, clean, and in good condition Complete payment process through your smartphone via our customer service portal Skills/Qualifications... 

Insomnia Cookies

Bike Delivery Courier Job at Insomnia Cookies

 ...companies in the country, and at the present time, we are actively interviewing Bike...  ...zonePaid vacation and sick time offFlexible part-time work schedulesPet insurance for your furry...  ...founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and...