Job Description

Job Type

Full-time

Description

Job ID : Appointment Scheduler

Location: Henderson & Northwest

Position Type: Full Time Monday-Friday 8:00am-5:00pm

Experience: 1-2 years' experience

Desired Education: High School Diploma or equivalent

Position Summary:

This position facilitates the scheduling of patients via telephone in a Call Center environment. Work is performed under the general direction of the Appointment Scheduling Supervisor.

Essential Duties and Responsibilities:

Schedule, reschedule and cancel appointments for all physicians and patients
Ability to answer multiple phone lines (i.e. external and internal routing requests)
Overhead paging
Verify Insurance eligibility
Verify referral source

Qualifications/Experience:

Must have excellent telephone etiquette
Call center experience
Ability to answer in-bound calls in a timely manner
Bilingual preferred

Job Tags

Full time, Monday to Friday

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